Innovating product education for retail employees.

Samsung wanted a new and more effective way to deliver product training to thousands of sales professionals at big box retailers across the US. So for Samsung’s flagship line of Neo QLED TVs we took what was traditionally dry and tech-heavy content off the page and created an immersive VR learning experience to up engagement and information recall with this highly important group.

In VR we had the advantage of fully immersing this group in the technology and letting them experience some of the more practical benefits of Neo QLED TVs that couldn’t be shown in-store. Sales professionals were blown away by the level of innovation and 93% of them said they would recommend Samsung Neo QLED TVs to customers – a big win for Samsung.

To highlight the practical benefits of the TV we created a CG environment that could show any lighting condition from cozying up for movie night in the dark to viewing the big game on a sun-drenched Sunday.

Traditionally dry and tech-driven content became some of our most exciting and immersive moments of the experience.

A Scalable Platform

We designed a VR lobby environment that was inspired by trends in green and sutainable architecture. Built for scalability, Samsung is able to add more training content for more products as the program grows.

While Samsung competitors are still training with PowerPoint decks and printed materials, Samsung trainers now come equipped with a custom case containing headsets and a tablet to deliver a truly immersive experience.

Project Impact

  • 300

    Headsets in the field

  • 1500+

    Training sessions delivered

  • 93%

    Of trainees said they would recommend Samsung products to shoppers

The Team

  • Director of Technology

    Drew Dahlman

  • Creative Director

    Daniel Munzing

  • Executive Producer

    Etienne du Jardin

  • 3d Artist

    Cesar Barbosa

  • 3d Artist

    Ricardo Eloy

  • Design and Animation

    Rafael Fernandes

  • Animation Director

    Andre Holzmeister

  • Producer

    Ben Kainz

  • 3d Artist

    Vinícius Lavor

  • 3d Artist

    Eduardo Lunkes

  • Music and Sound Design

    Zack Martin

  • Project Manager

    Matheus Nobre

  • 3d Artist

    Rodrigo Rodrigues

  • Render Farm Technician

    Ademar de Sena

  • Compositing and Animation

    Leandro Spaleta

  • Unity Developer

    Ellis Talley

  • 3d Artist

    Ron White

Next Project / Snap Agency Adventure / Snap disrupts the media roadshow with a throwback to 8-bit gaming.

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Next Project /
Snap Agency Adventure /
Snap disrupts the media roadshow with a throwback to 8-bit gaming. /